تأثیر رهبری خدمتگزار بر رفتار کاری نوآورانه در بخش دولتی ایران: تحلیل نقش میانجی انگیزه خدمت عمومی و نقش تعدیلگر مهارت سیاسی

نوع مقاله: مقاله علمی پژوهشی

نویسندگان

1 دانشجوی دکتری، گروه مدیریت دولتی، دانشکده ادبیات و علوم انسانی، واحد کرمان، دانشگاه آزاد اسلامی، کرمان، ایران.

2 استادیار، گروه مدیریت دولتی، دانشکده ادبیات و علوم انسانی، واحد کرمان، دانشگاه آزاد اسلامی، کرمان ایران.

3 استادیار، گروه آمار، دانشکده ریاضی و کامپیوتر، دانشگاه شهید باهنر، کرمان، ایران.

چکیده

هدف: این پژوهش قصد دارد تأثیر رهبری خدمتگزار را بر رفتار کاری نوآورانه بررسی کرده و نقشی را که انگیزه خدمت عمومی و مهارت سیاسی به‌عنوان میانجی و تعدیلگر در رابطه بین این دو متغیر ایفا می‌کنند، آشکار کند.
روش: در این پژوهش توصیفی جامعه آماری متشکل از کارکنان متخصص شاغل در سطوح استانی سازما‌ن‌های دولتی در سراسر ایران است. با توجه به اینکه حجم نمونه 384 نفر است، در مجموع 480 پرسش‌نامه بین پاسخ‌گویانی که به روش نمونه‌گیری خوشه‌ای دومرحله‌ای انتخاب شدند، توزیع شده و 395 پرسش‌نامه جمع‌وریآ‌آوری شد. ابزار سنجش این پژوهش چهار پرسش‌نامه استاندارد بودند که روایی و پایایی آنها در آزمون‌های انجام‌شده به تأیید رسید.
یافته‌ها: نتایج مدل‌یابی معادله‌های ساختاری نشان داد که رهبری خدمتگزار بر انگیزه خدمت عمومی و رفتار کاری نوآورانه اثر مثبت و مستقیم دارد. به‌علاوه، نقش انگیزه خدمت عمومی به‌عنوان میانجی و نقش مهارت سیاسی به‌عنوان تعدیلگر، در رابطه بین رهبری خدمتگزار و رفتار کاری نوآورانه به تأیید رسید.
نتیجه‌گیری: این پژوهش علاوه بر برخی نوآوری‌ در توسعه تئوری، برای بخش دولتی ایران برخی دستاوردهای کاربردی دارد. از جنبه کاربردی، این پژوهش، شناختی از وضعیت متغیرهای پژوهش و روابط بین آنها ارائه کرده است که می‌توان آن را مبنای برنامه‌ریزی مدیران سطح عالی برای افزایش سطح رفتار کاری نوآورانه کارکنان در سازما‌ن‌های دولتی ایران قرار داد. مبتنی بر یافته‌ها، در این برنامه‌ریزی باید به‌صورت هم‌زمان ارتقای سطح مهارت سیاسی کارکنان و افزایش سطح اجرای مؤلفه‌های رهبری خدمتگزار توسط مدیران مد نظر باشد.

کلیدواژه‌ها


عنوان مقاله [English]

The Impact of Servant Leadership on Innovative Work Behavior in the Public Sector of Iran: Analyzing the Mediating Role of Public Service Motivation and the Moderating Role of Political Skill

نویسندگان [English]

  • Mohammadreza Askaripoor 1
  • Mohammad Hossein Motaghi Pisheh 2
  • Ayyub Sheikhy 3
1 Ph.D. Candidate, Department of Public Administration, Faculty of Literature and Humanities, Kerman Branch, Islamic Azad University, Kerman, Iran.
2 Assistant Prof., Department of Public Administration, Faculty of Literature and Humanities, Kerman Branch, Islamic Azad University, Kerman, Iran.
3 Assistant Prof., Department of Statistics, Faculty of Mathematics and Computer, Shahid Bahonar University, Kerman, Iran.
چکیده [English]

Objective:The purpose of this study is to examine the impact of servant leadership on innovative work behavior and to reveal the role that public service motivation and political skill play as mediator and moderator in the relationship between these two variables.
Methods: In this descriptive study, the statistical population consisted of specialist staff working in provincial levels of governmental organizations throughout Iran. Given that the sample size is 384, a total of 480 questionnaires were distributed among the respondents who were selected through two-stage cluster sampling and 395 questionnaires were collected. The instrument of this study was 4 standard questionnaires whose validity and reliability were confirmed in the tests.
Results: The results of structural equation modeling analysis showed that servant leadership has a positive and direct effect on public service motivation and innovative work behavior. In addition, the role of public service motivation as mediator and the role of political skill as moderator in the relationship between servant leadership and innovative work behavior were confirmed.
Conclusion: In addition to some innovations in theory development, this research has some practical implications for the public sector in Iran. From the practical point of view, this study provides an understanding of the status of research variables and the relationships between them. This recognition can be the basis for senior executives planning to enhance the level of innovative employee behavior in government agencies in Iran. Based on the findings, this planning should focus on enhancing the level of political skill of staff as well as increasing the level of implementation of servant leadership components by managers.

کلیدواژه‌ها [English]

  • Servant leadership
  • Innovative Work Behavior
  • Public Service Motivation
  • political skill
  • Public Sector of Iran
حسنی سعدی، محمدرضا؛ راد، عباس (۱۳۹۵). تأثیر رهبری خدمتگزار بر خلق مزیت رقابتی پایدار با تأکید بر نقش واسطه رفتارهای نوآورانه (مورد مطالعه: شرکت‌های بیمه استان کرمان)، سومین کنفرانس بین‌المللی پژوهش‌های نوین در علوم انسانی، ایتالیا ـ رم.
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