بررسی تأثیر حمایت سازمانی ادراک‎شده و حمایت سرپرست ادراک‎شده بر تعهد سازمانی و عملکرد فردی کارکنان

نوع مقاله : مقاله علمی پژوهشی

نویسندگان

1 استادیار گروه MBA، دانشکدۀ مدیریت، دانشگاه تهران، تهران، ایران

2 استادیار گروه مدیریت، دانشکدۀ مدیریت، دانشگاه تهران، تهران، ایران

3 کارشناس‎ارشد مدیریت منابع انسانی، دانشکدۀ مدیریت، دانشگاه تهران، تهران، ایران

چکیده

نگه‎داری و حفظ کارکنان متخصص در سازمان‌ها و افزایش عملکرد ایشان، دغدغۀ همیشگی بسیاری از سازمان‌ها و شرکت‌ها در عرصۀ رقابت بوده است. میزان رسیدن به این اهداف، به مؤلفه‌های بسیاری از جمله درک حمایت‌های سازمان و سرپرست از سوی کارکنان بستگی دارد. در پژوهش پیش ‌رو به بررسی تأثیر درک حمایت‌های سازمان و سرپرست بر تعهد سازمانی و عملکرد فردی کارکنان پرداخته می‌شود. به این منظور، نمونه‌ای از طریق تمام‌شماری آماری از شرکت ایتراک با 260 نفر از کارکنان مطالعه شده است. تحلیل نتایج به‌دست‎آمده از داده‌های گردآوری‎شده به‎کمک روش همبستگی و رگرسیون چندگانه (گام‎به‎گام) در نرم‌افزار SPSS نشان داد، حمایت سازمانی و سرپرست ادراک‎شده بر ابعاد عاطفی و هنجاری تعهد سازمانی و بر هر دو بعد وظیفه‌ای و زمینه‌ای عملکرد فردی تأثیر مثبت و معناداری می‎گذارد و تنها میان حمایت‌های سازمانی و سرپرست ادراک‎شده با تعهد مستمر رابطۀ معناداری وجود ندارد.

کلیدواژه‌ها


عنوان مقاله [English]

The Effect of Perceived Organizational Support and Perceived Supervisor Support on Organizational Commitment and Individual Performance

نویسندگان [English]

  • Mohammad Ali Shahhoseini 1
  • Mehrdad Estiri 2
  • Maryam Sadat Kashfi 3
1 Assistant Prof. in MBA, Faculty of Management, Tehran University, Tehran, Iran
2 Assistant Prof., Faculty of Management, Tehran University, Tehran, Iran
3 MSc. in Human Resource Management, Faculty of Management, University of Tehran, Tehran, Iran
چکیده [English]

Keeping and retaining of professional staff in organizations and increase their performance have always been the concern of many organizations and companies in competitive situation.  Achievement of these objectives, depends on many factors such as perceiving organization and supervisor supports by the staff. In this research, the effect of perceived organizational and supervisor support on organizational commitment and individual performance will be investigated. For this purpose, a sample gathered through statistical census of Itrac Company with 260 employees, were studies. The method of analysis of the collected data was correlation and regression (step by step) with SPSS software, the results showed that the perceived organizational and supervisor support have positive and significant impact on affective and normative dimensions of organizational commitments and has positive impact on both the task and contextual performance, and there’s not a meaningful positive relationship only between perceived organizational and supervisor support with continued commitment.

کلیدواژه‌ها [English]

  • Individual performance
  • Organizational Commitment
  • Perceived organizational support
  • Perceived supervisor support
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