نوع مقاله : مقاله علمی پژوهشی
نویسندگان
1 عضو هیئت علمی گروه مدیریت دولتی دانشکده مدیریت دانشگاه تهران
2 دانشکده مدیریت دانشگاه تهران
چکیده
کلیدواژهها
موضوعات
عنوان مقاله [English]
نویسندگان [English]
“Investigating the feasibility of behavioral nudges to reduce the phenomenon of responsibility shirking in public sector".
Purpose: The aim of the present research is to investigate the potential of behavioral nudges to reduce the escape from responsibility in executive systems (public sector). Behavioral sciences offer a wide range of nudge interventions that can be implemented at individual and organizational levels. Therefore, this article has attempted to redefine the concept of escape from responsibility in executive systems and, by statistically analyzing the biases in this area, has referred to the solutions based on the capabilities of the nudge theory on the basis of the concept of architecture selection to provide access to a more desirable situation in the field of Escape from responsibility in executive systems.
Method: The present research is based on the interpretive paradigm and qualitative methodology and was conducted using the thematic analysis method. The statistical population consisted of experts in the fields of management, law, and employees of executive agencies who were selected by snowball sampling method. The data were collected through semi-structured interviews with experts and continued until theoretical saturation was reached.
Findings: 19 cognitive biases that can lead to the escape from responsibility of managers and employees have been identified and presented. These biases essentially pave the way for Escape from responsibility by deviating decision-making from the right path. The nudges identified in this research, influenced by theoretical and field studies, were categorized into 6 titles, which have the potential to prevent behaviors leading to omission in employees.
Conclusion: The results of the study showed that the principles of behavioral nudges can be applied in different organizations and fields. However, it is important to note that the effectiveness of nudges can vary depending on the specific context and target behavior. In this regard, the evidence is effective in reducing the evasion of responsibility and promoting positive behavior in government offices. Escape from responsibility among managers is a significant threat to the effectiveness of the organization and prevents progress towards achieving strategic goals. By understanding the underlying psychological underpinnings of this issue and applying the principles of behavioral science, organizations can effectively reduce this issue and foster a culture of responsible management. by empowering managers and by being aware of cognitive mourning, promoting collective accountability and using nudges to change behavior، Organizations can create a working environment in which managers are motivated and take a serious part in carrying out their responsibilities. Studies of this study showed that, according to Iranian experts, the motivational nudges ,The respondent and the ethical with the ethical leadership approach have the greater ability to influence the of dealing the Escape from responsibility in the executive devices.
Escape from responsibility, behavioral nudge, public sector, behavioral economics, cognitive bias
کلیدواژهها [English]
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