Governance Challenges of Disaster Management Network: A Case Study of Tehran City

Document Type : Research Paper


1 PhD Candidate in Industrial Management, University of Tehran, Tehran, Iran

2 Prof. in Industrial Management, University of Tehran, Tehran, Iran

3 Assistant Prof. in Industrial Management, University of Tehran, Iran


This research was aimed at identifying, prioritizing, and structuring the governance challenges of Tehran’s disaster management network. For this purpose, Tehran was selected as the case to study.  Data gathering was in the form of in-depth interviews and completing questionnaires. The participants consist of the representatives (senior and junior managers and experts) of 26 governmental and private organizations involved with Tehran’s natural disaster management. These organizations were among the ones listed in the disaster-relevant regulations and they were selected with the aid of snowball sampling method. A fuzzy Delphi method and interpretive structural modeling (ISM) were employed to prioritize and structure the identified challenges. The findings determined 18 major challenges with which Tehran’s disaster governance has faced. At the end, the researchers proposed some recommendations for better management of such challenges and also some suggestions for future studies.


Main Subjects

Ahmadi, S. A. A., Rasuli, R., Ghatari, A.R. & Pooya, P. (2012). Presenting a Crisis Management Model with Emphasis on Human Resources Management System for Hospitals of Tehran. Journal of Public Administration, 4(10), 1-24. (in Persian)
Astley, W. G. & Fombrun, C. J. (1983). Collective Strategy: Social Ecology of Organizational Environments. The Academy of Management Review, 8(4), 576-587.
Azimi, M., Pourezzat, A. A., Gholipour, A. & Saadabadi, A. A. (2014). Application of Era-Based Cellular Planning for Crisis Management of Earthquake in Tehran with Emphasis on Scenario Planning. Urban Management Studies, 6(19), 56-70. (in Persian)
Balcik, B., Beamon, B. M., Krejci, C. C., Muramatsu, K. M. & Ramirez, M. (2010). Coordination in humanitarian relief chains: Practices, challenges and opportunities. International Journal of Production Economics, 126(1), 22-34.
Carlsson, L. (2000). Policy Networks as Collective Action. Policy Studies Journal, 28(3), 502-520.
Dalkey, N. & Helmer, O. (1951). The use of experts for the estimation of bombing requirements: A project Delphi experiment. The Rand Corporation.
Dolinskaya, I. S., Shi, Z. E., Smilowitz, K. R. & Ross, M. (2011). Decentralized approaches to logistics coordination in humanitarian relief. Paper presented at the Proceedings of the 2011 Industrial Engineering Research Conference.
Ghasemian Sahebi, I., Arab, A. & Sadeghi Moghadam, M. R. (2017). Analyzing the barriers to humanitarian supply chain management: A case study of the Tehran Red Crescent Societies. International Journal of Disaster Risk Reduction, 24, 232-241.
Hermansson, H. M. L. (2016). Disaster management collaboration in turkey: assessing progress and challenges of hybrid network governance. Public Administration, 94(2), 333-349.
Hsu, T. & Yang, T. (2000). Application of fuzzy analytic hierarchy process in the selection of advertising media. Journal of Management and Systems, 7(1), 19-39.
Jones, C., Hesterly, W. S. & Borgatti, S. P. (1997). A General Theory of Network Governance: Exchange Conditions and Social Mechanisms. The Academy of Management Review, 22(4), 911-945.
Jung, K. & Song, M. (2015). Linking emergency management networks to disaster resilience: bonding and bridging strategy in hierarchical or horizontal collaboration networks. Quality & Quantity, 49(4), 1465-1483.
Kabra, G. & Ramesh, A. (2015). Analyzing drivers and barriers of coordination in humanitarian supply chain management under fuzzy environment. Benchmarking: An International Journal, 22(4), 559-587.
Kovács, G. & Spens, K. (2009). Identifying challenges in humanitarian logistics. International Journal of Physical Distribution & Logistics Management, 39(6), 506-528.
Kovács, G. & Spens, K. M. (2007). Humanitarian logistics in disaster relief operations. International Journal of Physical Distribution & Logistics Management, 37(2), 99-114.
Kuo, Y.-F. & Chen, P.-C. (2008). Constructing performance appraisal indicators for mobility of the service industries using Fuzzy Delphi Method. Expert Systems with Applications, 35(4), 1930-1939.
Mehregan, M. R., Chaghooshi, A. J. & Hashemi, S. H. (2014). Analysis of sustainability drivers among suppliers of Iranian Gas Engineering and Development Company. International Journal of Applied Decision Sciences, 7(4), 437-455.
Moshtari, M. & Gonçalves, J. (2012). Understanding the drivers and barriers of coordination among humanitarian organizations. Paper presented at the 23rd Annual Conference of the Production and Operations Management Society.
Moynihan, D. P. (2008). Combining structural forms in the search for policy tools: Incident command systems in US crisis management. Governance, 21(2), 205-229.
Ostrom, E. (2014). Collective action and the evolution of social norms. Journal of Natural Resources Policy Research, 6(4), 235-252.
Provan, K. G. & Kenis, P. (2008). Modes of Network Governance: Structure, Management, and Effectiveness. Journal of Public Administration Research and Theory: J-PART, 18(2), 229-252.
Rhodes, R. A. W. (1996). The New Governance: Governing without Government. Political Studies, 44(4), 652-667.
Salarzehi, H., & Ebrahimpour, H. (2012). Paradigms of Public Administration: From Traditional Public Administration to Good Governance. Journal of Public Administration, 4(9), 43-62. (in Persian)
Shaluf, I.M., Fakharu’l-razi, A. & Aini, M. S. (2003). A review of disaster and crisis. Disaster Prevention and Management: An International Journal, 12(1), 24-32.
Stuart, I., McCutcheon, D., Handfield, R., McLachlin, R. & Samson, D. (2002). Effective case research in operations management: a process perspective. Journal of Operations Management, 20(5), 419-433.
Van Wassenhove, L. N. (2006). Humanitarian aid logistics: supply chain management in high gear. Journal of the Operational Research Society, 57(5), 475-489.
Voss, C., Tsikriktsis, N. & Frohlich, M. (2002). Case research in operations management. International Journal of Operations & Production Management, 22(2), 195-219.
Warfield, J. W. (1974). Developing interconnected matrices in structural modelling. IEEE transcript on systems, Men and Cybernetics, 4(1), 51-81.
Yin, R. K. (2003). Case study research: design and methods (3rd ed. ed.). London: Sage.