Narrative analysis of ICT Labor Market mismatch in Iran

Document Type : Research Paper


1 Associate Prof., Faculty of Management and Accounting, Shahid Beheshti University, Tehran, Iran

2 Associate Prof., Faculty of Management, Malek Ashtar University of Technology, Tehran, Iran

3 Ph.D. Candidate in Systems Management, Shahid Beheshti University, Tehran, Iran

4 Ph.D. Candidate in Public Policy, Faculty of Management, University of Tehran, Tehran, Iran


human resource challenge is one of the major issues in ICT industry which affects on the industry success. Despite large number of graduates in this sector, there is great demand to attract them. However unemployment is high that imply skill mismatch in the industry between skills supplied by labors and skills demanded by employers. Regarding to the dynamics of research problem, three layer analyses was used to problem recognition and existing nodes among actors. In this regard 23 experts were interviewed by snowball sampling and assumption, structure and behaviors of actors were analyzed. Accordingly a narrative of research problem was evolved. Ultimately policies were made for improving problem through focus group.


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