Multilevel Analysis of Factors that Effect on Public Service Motivation

Document Type : Research Paper


Assistant Pro.


organizational science is moving toward the development of a paradigm that can bridge the micro-macro gap in theory and research. In this research, Public service motivation as a multi level construct is studied,using multi level approaches and by the means of hierarchical linear modeling (HLM) which is one of the multi level analysis techniques. Random Sampling method was employed in a standard questionnaire to gather information from administration staff of38 organization in Tehran Municipality and824 questionnaires were analyzed.Total output of statistical analysis indicates surface and multi level relations of variables of research in three levels of individuals,working groups and organization. The achieved results show that although leadership is a determining factor to empower public service motivation, but working groups have more effective role in this regard, in such a manner that public service motivation are being impressed by the quality of relation between members of group. The important point that is presumed from this tri-level analysis is mentionable modifying effect of organizational cliement on the relations between individual and group factors.


Main Subjects

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