Effect of cognitive emotion regulation strategy on subjective well-being and job performance (Case study: Customs Administration of Islamic Republic of Iran)

Document Type : Research Paper


1 PhD. Candidate, Public Administration, Faculty of Accounting and Management, Azad Islamic University, Qazvin Branch, Qazvin, Iran

2 Professor, Public Administration, Faculty of Accounting and Management, Azad Islamic University, Qazvin Branch, Qazvin, Iran

3 Associate Professor, Industrial Management, Faculty of Management, Azad Islamic University, Tehran Markaz Branch, Tehran, Iran


Over the recent years, ever-increasing rate of improvement in knowledge and technology has changed the nature of roles in organizations and many jobs need high mental activity. Thus, subjective well-being and performance of employees are two broad subjects that affect the performance of the organization. In this survey, we examined how different cognitive emotion regulation strategies influence work-related subjective well-being and job performance. The questionnaires were distributed between 450 employees of one public organization in Iran. 340 questionnaires were returned and among them 220 questionnaires were valid. The results showed that adjusted strategies are positively associated with employee’s subjective well-being and job performance, while unadjusted cognitive emotion regulation strategies affected employee’s subjective well-being negatively and no relationship was found between unadjusted cognitive emotion regulation and work behavior.


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