Investigating the Effectiveness of Organizational Factors and Management of Deviant Workplace Behavior (A Survey on the Staff of Civil Servant Pension Fund)

Document Type : Research Paper


1 MSc in Public Administration, Islamic Azad University, North Tehran Branch, Iran

2 Assistant Prof., Islamic Azad University, North Tehran Branch, Tehran, Iran


Evaluating the impact of organizational factors and
management of deviant workplace behavior is an important issue. It helps
to explain the situation to senior managers in order to plan and make
decision to prevent or mitigate such a behavior. This study evaluates the
impact of organizational factors and management (unfair laws,
organizational culture, compensation/ remuneration structure, negative and
cynical attitude, and ambiguity of job performance) on deviant workplace
behavior (work deviation, political deviation, financial deviation, and
personal aggression). The surrent study is an applied developmental
research in terms of purpose and a descriptive survey in terms of nature.
The findings of the study which are the results of data collected from a
sample of 170 employees and directors of Civil Servant Pension Fund in
Tehran, show that employees distrust, negative and cynical attitudes,
ambiguity of job performance, compensation/ remuneration structure,
unfair laws, and organizational culture have the greatest impact on deviant
workplace behavior respectively. We recommend that senior managers plan
for building trust among employees and identifying other factors affecting
deviant workplace behavior.


Main Subjects