Factors Affecting Work Unit’s Knowledge Processing Style in Alborz Insurance and Its Branch’s in Tehran

Document Type : Research Paper

Authors

1 Associate Prof. Organizational Behavior Management, University of Peyam e Noor,Tehran, Iran

2 MSc in Human Resource, University of Peyam e Noor,Tehran, Iran

Abstract

Intraorganizational units play a critical role in KM processes of acquiring, creating, exchanging, and utilizing knowledge assets. While much attention has been directed to effective knowledge strategies forsupporting organizational KM processes, there is a lack of insightful research on knowledge strategy and its implementation at the work-unit level. This study examines two types of work unit knowledge processing styles (codification g styles (codification and personalization) and explores the re relationship between the critical determinants (task, organization culture ,and technology)and knowledge processing styles. The results showed that information technology and task analyzability were significantly associated with codification, whereas autonomy and task interdependence were strongly related to personalization. interestingly, task variety and solidarity were not associated with any KP styles. The findings from this study suggest that the unit’s organizational variables should harmonize appropriately with its knowledge processing styles. This research is functional as the view point of purpose and it is descriptive and measurable in the point of method.
 

Keywords

References

Ahuja G.( 2000). Collaboration network. Structural holes, and innovation: A longitudinal study. Administrative Science Quarterly, 45(3), 425-455.##
Ahuja M.K. & Carley K.M. (1999). Network structure in virtual organizatios. Organization science, 10(6), 741-757.##
Choi B. & Lee H. (2003). An empirical investigation of KM style and their effect on corporate performance. Information and Management, 40(5),  403-417.##
Daft R.L. Makintosh N.B. (1981). A tentativ exploration into the amount  and equivocality of informatio processing hn organizational work units. Administrative science Quarterly, 26, 207-224.##
Hansen M.T. Nohria N. & Tierney T. (1999). What's your Strategy for managing knowledge? Harvard Business Review, 77(2), 106-116.##
Gammelgaard J. & RitterT. (2005). The knowledge retrieval matrix: Codification and personalization as separate strategies, Journal of Knowledge Management, 9(4), 133-14351.##
Song S. (2008). Work unit’s knowledge  processing  style. International Journal of Knowledge Management, 4) 219.(##
Van der vegt G. Van der vliert E. & Oosterhof A. (2003). Information dissimilarity and organizational citizenship behavior: The role of intra-team interdependence and team identification. Academy of Management Journa, 46, 715-727.##
Zack M.H. (1999). Developing a knowledge  strategy. California management  review, 41(3), 125-145.##
 

Files

Share

How to cite

Statistics