بررسی تأثیر ادراک از سیرت نیکوی مدیران بر اعتماد سازمانی

نوع مقاله : مقاله علمی پژوهشی

نویسندگان

1 دانشجوی دکتری مدیریت بازرگانی گرایش رفتار سازمانی و منابع انسانی،پردیس میرداماد دانشگاه اصفهان،اصفهان ،ایران

2 استادیار گروه مدیریت، دانشکدۀ علوم اداری و اقتصاد، دانشگاه اصفهان، اصفهان، ایران

3 دانشیار گروه مدیریت، دانشکدة روان‌شناسی و علوم تربیتی، دانشگاه علامه طباطبائی، تهران، ایران

4 استاد گروه مدیریت، دانشکدة مدیریت دانشگاه تهران، تهران، ایران

چکیده

این پژوهش، با هدف بررسی تأثیر ادراک از سیرت نیکوی مدیران بر اعتماد سازمانی در سازمان تأمین اجتماعی استان کرمان صورت پذیرفته است. این پژوهش، توصیفی و از لحاظ هدف، کاربردی است. جامعة آماری آن شامل 400 نفر از کارکنان سازمان تأمین اجتماعی استان کرمان است که 196 نفر از آنها به روش نمونه‌گیری تصادفی طبقه‌ای به‌عنوان نمونه انتخاب شدند. به‌منظور جمع‌آوری اطلاعات، از پرسشنامة محقق­ساخته استفاده شد تا سیرت نیکوی مدیران و اعتماد سازمانی سنجش شود. روایی این پرسشنامه با نظر پنج تن از متخصصان رفتار سازمانی و پایایی آن با استفاده از ضریب آلفای کرونباخ تأیید شد. برای تجزیه و تحلیل اطلاعات، از نرم‌افزارهای SPSS 19، AMOS 18 و EQS6.1 استفاده شد. مطابق نتایج، سیرت نیکوی مدیران با مؤلفه‌های شجاعت، تواضع و فروتنی، حکمت، شور و اشتیاق، غمخواری و شوخ‌طبعی، با اعتماد سازمانی کارکنان در سازمان تأمین اجتماعی استان کرمان رابطة مثبت و معنادار دارد. به­عبارت دیگر، هرچه کارکنان، ادراک مطلوب‌تری از سیرت نیکوی مدیران داشته باشند، اعتماد آنها به سازمان متبوعشان افزایش می­یابد.

کلیدواژه‌ها

موضوعات

عنوان مقاله [English]

The Effect of Good Characters of Managers on Organizational Commitment (Case of Managers of Tamin Ejtemaei Kerman)

نویسندگان [English]

  • Reza Abachian Ghassemi 1
  • ali nasr esfahani 2
  • abbas Abbaspour 3
  • Ali Akbar Farhangi 4
1 Ph.D. Student in Management, University of Isfahan, Isfahan Campus,Isfahan, Iran
2
3 professor, Department of Psychology, University of Allameh Tabatabaei, Tehran, Iran
4
چکیده [English]

This study aims to investigate the effect of good characters of managers on organizational trust in Tamin Ejtemaei in Kerman based on the Islamic hints. This research is descriptive-applicable in terms of objective. Population was 400 managers of Tamin Ejtemaei Organization in Kerman province. A sample of 196 people was selected by Cukran's Formula. A self-administrated questionnaire was employed to measure good characters of managers and organizational trust that vas validated by 5 experts and Cronbach's alpha. To analyze data, SPSS, AMOS, and EQS software were used. Results indicated that good characters of managers including integrity, courage, humility, wisdom, passion, compassion, and humor have a positive and significant influence on organizational trust. In other words, the more suitable perceptions about good characters of managers, the more organizational trusts of employees.

کلیدواژه‌ها [English]

  • Good characters
  • Organizational trust
  • Tamin Ejtemaei Organization

مراجع

زنگویی، الف.، اکبری بورنگ، م. و حسینی، م. 1392. بررسی رابطۀ هوش هیجانی و شایستگی اجتماعی با موفقیت تحصیلی دانش‌آموزان مقطع متوسطه.
Abbaspour, A. & Dehghani, A. R. (2012). Study of comparative and analytical characteristics of employee training system characteristics of employee training system, Journal of punlic administration, 4(10): 101-118. (In Persian)
Agarwal, V. (2013). Investigating the convergent validity of organizational trust. Journal of communication management, 17(1): 24–39.
Barker, C. & Coy, R. (2003). The heavenly virtues of leadership, management today series. Sydney: McGraw-Hill.
Bijilsma, K. & Koopman, P. (2003). Introduction: Trust within Organization, Personal rewiew, 32(5): 1-10.
Braine, R. D. (2007). Leadership, character and its development: A qualitive exploration, Journal of human resource management, 5(1): 1-10.
Burbaugh, B., J. Kaufman, E., K. & Cletzer, D. A. (2014). When is Courageous Leadership Invisible? Virginia tech, 2: 1-25.
Caligiuri, P.M. (2005). The being five personality characteristics as predictors of expatriate’s desire to terminate the assignment and supervisor performance. Personnel psychology, 53(1): 67-88.
Connell, N.A.D. & Mannion, R. (2006). Conceptualization of trust in the organisational literature. Journal of health organization and management, 20(5): 407-433.
Dietz, G. & Hartog, D. N. D. (2006). measuring trust inside organizations, Personnel review, 35(5): 555-588.
Duckworth, A., Peterson, C., Matthews, M. & Kelly, R. (2007). Grit: Perseverance and Passion for Long-Term Goals. Journal of personality and social psychology, 92(6): 1087-1101.
Kharazmi, O. A. & Nedaei, A. (2014), The influence of trust on flourishing innovation: study of pardis science & technology park in tehran. Journal of punlic administration, 6(2): 227-248.
Lamsa, A. M. & Pucetaite, R. (2006). Development of organizational trust among employees from a contextual perspective. Business ethics, 15(2): 130-141.
Lanctot, J. D. & Irving, J. A. (2010). Character and Leadership: Situating Servant Leadership in a Proposed Virtues Framework. International journal of leadership studies, 6(1): 28-50.
 Lee, H. J. (2004). The role of competence-based trust and organizational identification in continuous improvement, Journal of management psychology, 19(6): 623-639.
Lindar, O. (2010). Trust in co-workers and employee behaviors at work. International review ofbusiness research papers, 6(1): 194-204.
Mckenna, R. & Campbell, V. (2011). The character x factor in selection leaders: beyond ethics, vietues, and values. Journal of values-based leadership, 5(2): 39-48.
Miller. J. (2009). Relationship with humility. Divine Trust, Australia at Smashwords, 14: 1-59.
Mollering, G., Bachmann, R. & Lee, S. H., (2004). Introduction understanding organizational trust foundations constellations, and issues of operationalisation, Journal of management psychology, 19(6): 556-570.
Myranda, S., Grahek, A., Dale, T. & Toliver, A. (2010). The character to lead: a closer look at character in leadership, American psychological association, APA Journal, 12: 1-49.
Nabilou, A. & Assef, A. (2014). Investigation of Mazlo's hierarchy of needs in Saadi's Golestan, Journal of textology of Persia, 6(2): 43-66. (In Persian)
Naderi, A. & Asadi, A. (2014). Analysis of the effect of good characters of managers on trust, citizenship behavior, and knowledge distribution: An empirical study in Nashr Industry, Quarterly journal of Ketabe Mehr, 15: 83-104. (In Persian)
Nadi, M.A. & Moshfeghi, N. (2009). Identification of teachers' perceptions about the relationships among organizational trust, communicative and affective commitment to ptovide a structural equation modeling for Isfahan Education Office, Quartely journal of leadership and educational Management, 3(4): 155-174. (In Persian)
Nasr Esfahani, A., Farokhi, M. & Amiri, Z. (2011). The effect of good charater of maangers on employees' happiness based on Islamic principles. Islamic management journal, 20(1): 61-79. (In Persian)
Nasr Esfahani, A., Shol, S. & Arefnezhad, M. (2012). Investigating the effect of managers’ good character on staff’s organizational citizenship behavior (Case study: Isfahan University), Management research, 5(15): 45-62. (In Persian)
Pain, K. D. (2003). Guidelines for measuring trust in organizations. Available At: www.instittuteforpr.com
 Peterson, C. & Seligman, M. E. (2004). Character strength and virtues: A Handbook and classification, Published by American Psychological Association, Oxford University press.
 Roman, S. & Ruiz, S. (2005). Relationship outcomes of perceived ethical sales behavior: The customer’s perspective. Journal of business research, 58(4): 439-445.
Sankar, Y. (2006). Character not Charisma is the critical measure of leadership excellence. Journal of leadership & organizational studies, 9: 45-55.
Sarros, J. K., Cooper, B. M. & Hartican, A. (2006). Leadership and character, Emerald Group Publishing Limited, 27(8): 682-699.
Sing, D. (2012). Enhancing insights on the leadership role of South African public servants theoretical and conceptual perspectives, school of management, Information technology and governance univercity of Kwazula- Natal, 20(2): 8-33.
Tan, H. H. & Lim, A.K.H. (2009). Trust in coworkers and trust in organizations. Journal of psychology, 143(1): 45-66.

فایل ها

هم رسانی

ارجاع به این مقاله

آمار