رفتارهای منافقانه در ارتباطات بین فردی در سازمان: پیشایندها و پیامدهای سازمانی

نوع مقاله : مقاله علمی پژوهشی

نویسندگان

1 استادیار گروه مدیریت، دانشکدۀ علوم اداری و اقتصاد، دانشگاه ولی‌عصر (عج)، رفسنجان، ایران

2 کارشناس‎ارشد مدیریت، دانشکدۀ علوم اداری و اقتصاد، دانشگاه ولی‌عصر (عج)، رفسنجان، ایران

چکیده

پژوهش پیش رو، به بررسی پیشایندها و پیامدهای سازمانی رفتارهای منافقانه در ارتباطات بین­فردی می‎پردازد. قلمرو مکانی پژوهش، سازمان­های اجرایی نجف­آباد در نظر گرفته شده است. به این منظور، پرسش­نامه‌های پژوهش میان نمونۀ 280 نفری کارکنان سازمان­های اجرایی نجف­آباد توزیع شد. برای تحلیل داده­ها، مدل­یابی معادلات ساختاری به اجرا درآمد و برای تعدیل نتایج، مدل پویایی­های روابط بین پیشایندها و پیامدهای رفتارهای منافقانه در ارتباطات بین­فردی در سازمان تدوین و آزمون شد. نتایج نشان داد در سطح اطمینان 95 درصد، سه متغیر جو سکوت، ارتباطات بین­فردی سیاسی و ضعف قانونی ـ نظارتی، پیشایندهای رفتارهای منافقانه در ارتباطات بین­فردی در سازمان‎اند و دو متغیر سکوت سازمانی و زوال ­اعتماد بین­فردی، پیامدهای آن محسوب می­شوند. همچنین مشخص شد ضعف قانونی ـ نظارتی از طریق اثرگذاری در ارتباطات بین­فردی سیاسی، به جو سکوت دامن می­زند و به‎تبع آن در سکوت سازمانی اثر می­گذارد؛ ضمن اینکه خود نیز به‎طور مستقیم و غیرمستقیم، از طریق اثرگذاری در جو سکوت و رفتارهای منافقانه در ارتباطات بین­فردی در سازمان، سبب کاهش اعتماد بین‎فردی در سازمان می­شود.

کلیدواژه‌ها


عنوان مقاله [English]

Hypocritical behaviors in interpersonal communications in organization: organizational antecedents and consequences

نویسندگان [English]

  • Mostafa Hadavinejad 1
  • Elaheh Baharlouiie 2
1 Assistant Prof., Faculty of Economics and Administrative Sciences, Vali-e-Asr University, Rafsanjan, Iran
2 MSc. in Public Management, Faculty of Economics and Administrative Sciences, Vali-e-Asr University, Rafsanjan, Iran
چکیده [English]

This study has examined the organizational antecedents and consequences of hypocritical behaviors in interpersonal communication in Najafabad public organizations. To this end, proportional questionnaires were distributed among 280 employees of organizations as a sample. To test the hypothesis, the data were fitted to structural equation models based on chi-square, normed chi-square, incremental fit indices, comparative fit index, Tucker- Lewis, and root mean squared error of approximation. In order to adjust the results, the dynamic model of relationships between antecedents and consequences of hypocritical behaviors in interpersonal communication in organization was developed and tested. The results showed that at 95 percent confidence level, climate of silent, political interpersonal communication and legal-supervisory weakness are antecedents of research's dependent variable and organizational silence and interpersonal trust are its consequences. It was indicated that legal-supervisory weakness will raise climate of silence through affecting  political interpersonal communication. Also the legal-supervisory weakness will decline interpersonal trust through directly and indirectly affecting climate of silence and hypocritical behaviors in interpersonal communication in organization.

کلیدواژه‌ها [English]

  • Hypocritical behaviors
  • interpersonal communication
  • organizational antecedents
  • organizational Consequences
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