بررسی اثر تنظیم هیجان‌های شناختی بر سلامت ذهنی و عملکرد کارکنان (مورد مطالعه: بخش ستادی گمرک جمهوری اسلامی ایران)

نوع مقاله : مقاله علمی پژوهشی

نویسندگان

1 دانشجوی دکتری مدیریت دولتی، دانشکدة مدیریت و حسابداری، دانشگاه آزاد قزوین، قزوین، ایران

2 استاد گروه مدیریت دولتی، دانشکدة مدیریت و حسابداری، دانشگاه آزاد قزوین، قزوین، ایران

3 دانشیار گروه مدیریت صنعتی، دانشکدة مدیریت، دانشگاه آزاد اسلامی واحد تهران‌مرکز، تهران، ایران

چکیده

در سال­‌های اخیر، با افزایش سرعت پیشرفت علم و تکنولوژی، ماهیت نقش‌های مورد نیاز شغل‌ها متحول شده و بسیاری از مشاغل، نیازمند فعالیت ذهنی بالا هستند؛ بنابراین، برای اکثر سازمان‌ها سلامت ذهنی و عملکرد بالای کارکنان و عوامل مؤثر بر آنها، از اهمیت ویژه­ای برخوردار است. این پژوهش به بررسی نقش تنظیم هیجان­های شناختی بر سلامت ذهنی مربوط به کار و رفتار عملکردی کارکنان می‌پردازد. ابزار جمع­آوری اطلاعات در این تحقیق، پرسشنامه بوده است که بین کارکنان بخش ستادی سازمانی دولتی در ایران پخش شده است. از حدود 340 پرسشنامة پخش­شده، 220 پرسشنامه، شاخص اعتبار برای استفاده در این پژوهش را به­دست آورده‌اند. نتایج، بیانگر آن است که راهبرد‌های انطباقی تنظیم هیجان‌های شناختی، موجب افزایش سلامت ذهنی مربوط به کار و رفتار عملکردی کارکنان می‌شود و استفاده از راهبرد‌های غیر انطباقی تنظیم هیجان‌های شناختی از سوی کارکنان، سبب کاهش سلامت ذهنی مربوط به کار می­شود، ولی اثری بر رفتار عملکردی کارکنان ندارد.

کلیدواژه‌ها


عنوان مقاله [English]

Effect of cognitive emotion regulation strategy on subjective well-being and job performance (Case study: Customs Administration of Islamic Republic of Iran)

نویسندگان [English]

  • Somayeh Shahba 1
  • ُSeyed Mehdi Alvani 2
  • Mohamad Ali Afshar kazemi 3
1 PhD. Candidate, Public Administration, Faculty of Accounting and Management, Azad Islamic University, Qazvin Branch, Qazvin, Iran
2 Professor, Public Administration, Faculty of Accounting and Management, Azad Islamic University, Qazvin Branch, Qazvin, Iran
3 Associate Professor, Industrial Management, Faculty of Management, Azad Islamic University, Tehran Markaz Branch, Tehran, Iran
چکیده [English]

Over the recent years, ever-increasing rate of improvement in knowledge and technology has changed the nature of roles in organizations and many jobs need high mental activity. Thus, subjective well-being and performance of employees are two broad subjects that affect the performance of the organization. In this survey, we examined how different cognitive emotion regulation strategies influence work-related subjective well-being and job performance. The questionnaires were distributed between 450 employees of one public organization in Iran. 340 questionnaires were returned and among them 220 questionnaires were valid. The results showed that adjusted strategies are positively associated with employee’s subjective well-being and job performance, while unadjusted cognitive emotion regulation strategies affected employee’s subjective well-being negatively and no relationship was found between unadjusted cognitive emotion regulation and work behavior.

کلیدواژه‌ها [English]

  • adjusted strategies
  • cognitive emotion regulation
  • Job performance
  • unadjusted strategies
  • work-related subjective well-being
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