درک نقش ارزش‎های فردی و اجتماعی‎ مدیران در اجرای خط‎مشی‎های مصوب در سازمان‎های دولتی ایران

نوع مقاله : مقاله علمی پژوهشی

نویسندگان

1 دکتری، گروه مدیریت دولتی، دانشگاه آزاد اسلامی، واحد علوم و تحقیقات، تهران، ایران

2 استاد، گروه مدیریت دولتی، دانشگاه آزاد اسلامی، واحد علوم و تحقیقات، تهران،ایران

3 استاد، گروه مدیریت دولتی، دانشگاه آزاد اسلامی، واحد علوم و تحقیقات،تهران، ایران

چکیده

هدف: یکی از مباحث مهم مدیریت دولتی، چگونگی اجرای خط‎مشی‎ها و تصمیم‌های سیاست‎گذاران، توسط مدیران و کارکنان دولتی است، مسئله‌ای که توجه بسیاری از پژوهشگران عرصه اداره امور ‎عمومی را به خود جلب کرده است. هدف این پژوهش‎، شناخت ارزش‎های‎ اجتماعی و فردی مدیران دولتی است که بر اجرای خط‎مشی‎های مصوب سیاست‎گذاران تأثیرگذار است.
روش: در این پژوهش با  20 تن از مدیران میانی که به‌صورت هدفمند انتخاب شده بودند، در پنج سازمان‎ دولتی مصاحبه‎های نیمه‎ساختاریافته انجام شد. پرسش‎های مصاحبه که از ادبیات پژوهش طراحی و استخراج شده بود، به دو گروه ارزش‎های اجتماعی و فردی تفکیک شده و در فضایی مناسب با مصاحبه‎شوندگان در میان گذاشته شد. تحلیل مصاحبه‎ها با استفاده از روش تحلیل تِم صورت گرفت.
یافته‎ها: یافته‎های پژوهش در بعد ارزش‎های اجتماعی عبارت‌اند از خیرخواهی، همدردی و دلسوزی، تعهد به نفع جامعه، فداکاری، آگاهی‎بخشی و خدمت‎گزاری و در بعد ارزش‎های فردی عبارت‌اند از توفیق‎طلبی، وظیفه‎شناسی، تکریم ارباب ‎رجوع، انعطاف‎پذیری، شهروندی سازمانی، عدالت و انصاف در ارائه خدمات، مذهبی و تربیتی، اقتصادی و منفعت‎طلبانه، حرفه‎گرایی و قانون‎گرایی.
نتیجه‎گیری: این پژوهش، به‌دنبال ایجاد ارزش‎های اخلاقی، کدهای رفتاری و اخلاقی یا ایده‎آل‎های ارزشی بخش دولتی نبوده، بلکه چیزی را مطالعه کرده که در واقعیت توسط مستخدمان و مدیران ‎دولتی استفاده می‎شد و بر تصمیم‎ها، رفتار و عملکرد آنها اثرگذار بوده است. در پایان، برای پژوهش‎های آتی بحث و پیشنهادهایی ارائه می‎شود.
 

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

Understanding the Role of Administrators' Personal and Social Values on Implementation of Approved Policies in Iranian Public Organizations

نویسندگان [English]

  • Hamzeh Samadi-Miarkolaei 1
  • Abolhassan Faghihi 2
  • Karamollah Daneshfard 3
1 Ph.D., Department of Public Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran
2 Prof., Department of Public Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran
3 Prof., Department of Public Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran
چکیده [English]

Objective: The purpose of this research is to understand the personal and social values of public administrators affecting on the implementation process of approved policies. How the administrators and public servants affect the policies and decisions of policy-makers is a critical issue in public administration; the issue that has attracted the attention of many researchers in the field of Public Administration.
Methods: In this research, we conducted semi-structured interviews with twenty middle managers in five state organizations. The managers were selected through a purposive sampling method. The interview questions, which were extracted from reviewing the related literature, were divided into two groups of personal and social values. Finally, theme analysis was used to analyze the interviews.
Results: The research findings on the social values dimension are: Benevolence, Compassion, Commitment to the Public Interest, Sacrifice, Awakening, and Serving, and on the personal values dimension are: Need for Achievement, Deontology, Citizens' Dignity, Flexibility, Organizational Citizenship, Fair and Just Delivery of Public Service, Religious and training issues, Profitability, Lawfulness, and Professionalism.
Conclusion: This research did not aim at proposing ethical and behavioral values or codes in the governmental section, yet its purpose was to study the reality of what the administrators and public servants actually do, and the ways they influence the policy makers policies and decisions. Finally, some recommendations 

کلیدواژه‌ها [English]

  • Bureaucracy
  • Political control
  • Administrators' values
  • Iranian state organizations
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